pre-launch-final mods-docs
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docs/PRE-LAUNCH/ITEM-7-DOCUMENTATION.md
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# Item 7: Documentation Systems
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**Priority:** High
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**Target:** Production Launch
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**Last Updated:** December 11, 2025
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---
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## Overview
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Create comprehensive documentation systems including in-app help, marketing site documentation, API references, integration guides, workflow guides, and FAQs. Ensure users can self-serve for common questions and technical implementation.
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---
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## Current State Analysis
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### Existing Documentation
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**Location:** `docs/` folder in repository
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**Current Structure:**
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- System architecture docs
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- Backend models and services
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- Frontend components
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- API references (partial)
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- Deployment guides
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**Issues:**
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- Documentation scattered and incomplete
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- No user-facing help system
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- No in-app contextual help
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- API documentation not published
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- Integration guides missing
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- FAQ not comprehensive
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---
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## Required Documentation Types
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### A. In-App Documentation
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**Purpose:** Help users within the application
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---
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#### 1. Contextual Help System
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**Implementation:** Floating help icon + modal
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**Location:** Every major page
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**Features:**
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- Help icon in page header (question mark)
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- Click to open help modal
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- Modal contains:
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- Page overview
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- Key features explanation
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- Quick tips
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- Link to full documentation
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- Video tutorial (if available)
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**Example (Keywords Page):**
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```
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┌────────────────────────────────────────────────┐
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│ Help: Keywords Page [×] │
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├────────────────────────────────────────────────┤
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│ Overview │
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│ ───────────────────────────────────────────── │
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│ The Keywords page is where you extract and │
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│ manage SEO keywords for your content strategy.│
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│ │
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│ Key Features │
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│ ───────────────────────────────────────────── │
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│ • Add Keywords: Manually or import from CSV │
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│ • Cluster: Group keywords semantically │
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│ • Volume & Difficulty: SEO metrics │
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│ • Status: Track mapping progress │
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│ │
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│ Quick Tips │
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│ ───────────────────────────────────────────── │
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│ 💡 Start with 20-50 keywords │
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│ 💡 Run clustering after adding keywords │
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│ 💡 Use filters to find unmapped keywords │
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│ │
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│ [Watch Tutorial Video] [View Full Docs] │
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└────────────────────────────────────────────────┘
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```
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**Content per Page:**
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| Page | Overview | Key Actions | Tips |
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|------|----------|-------------|------|
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| **Keywords** | Extract and manage keywords | Add, Import, Cluster | Start with 20-50, run clustering |
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| **Clusters** | View keyword groups | Edit, Generate Ideas | Review cluster names for clarity |
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| **Ideas** | Content ideas from clusters | Edit, Convert to Tasks | Check word count estimates |
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| **Tasks** | Content generation queue | Generate Content | Monitor credit usage |
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| **Content** | Review generated articles | Edit, Publish | Optimize before publishing |
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| **Images** | Manage article images | Generate Images | Check image relevance |
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| **Automation** | Automate workflows | Configure, Run | Start with small batches |
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---
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#### 2. Onboarding Tour
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**Component:** `frontend/src/components/onboarding/OnboardingTour.tsx` (NEW)
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**Purpose:** First-time user walkthrough
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**Trigger:** First login or first page visit
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**Steps:**
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**Step 1: Welcome**
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- "Welcome to IGNY8!"
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- "Let's take a quick tour to get you started"
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- [Start Tour] [Skip]
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**Step 2: Setup**
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- "First, connect your site and configure settings"
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- Points to Setup menu
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- [Next]
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**Step 3: Keywords**
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- "Add keywords to start planning content"
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- Points to Keywords page
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- [Next]
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**Step 4: Planner Workflow**
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- "Use the Planner to organize keywords and generate ideas"
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- Shows workflow diagram
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- [Next]
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**Step 5: Writer Workflow**
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- "The Writer generates content from your ideas"
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- Shows content generation process
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- [Next]
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**Step 6: Credits**
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- "Each AI operation uses credits. Monitor usage here."
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- Points to credits display
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- [Next]
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**Step 7: Done**
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- "You're all set! Start by adding keywords."
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- [Go to Keywords] [Finish Tour]
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**Implementation:**
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- Use library like `react-joyride` or custom tooltips
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- Store tour completion in localStorage
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- Option to restart tour from settings
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---
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#### 3. Tooltips on UI Elements
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**Coverage:**
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| Element | Tooltip Text |
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|---------|--------------|
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| Cluster button | "Group keywords by semantic similarity using AI" |
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| Generate Ideas button | "Create content ideas from selected clusters" |
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| Generate Content button | "Write articles from tasks using AI" |
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| Generate Images button | "Create images from prompts using AI" |
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| Word count field | "Target word count: 500, 1000, or 1500 words" |
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| Content structure dropdown | "Article format: guide, review, listicle, etc." |
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| Status badges | "Current processing status: pending, completed, failed" |
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| Credit balance | "Remaining credits for AI operations" |
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| Site selector | "Select site for this workflow" |
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| Sector selector | "Select industry sector for context" |
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**Implementation:**
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- Use Tooltip component (from Item 4)
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- Add to all icons, dropdowns, status indicators
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- Keep text brief (1-2 sentences)
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---
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#### 4. Inline Help Text
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**Placement:** Under form fields
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**Examples:**
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```tsx
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<FormField label="Keywords">
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<input type="text" placeholder="Enter keyword" />
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<InlineHelp>
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Use lowercase, no special characters.
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Separate multiple keywords with commas.
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</InlineHelp>
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</FormField>
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<FormField label="Word Count">
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<select>
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<option value="500">500 words</option>
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<option value="1000">1000 words</option>
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<option value="1500">1500 words</option>
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</select>
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<InlineHelp>
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Choose article length. Affects credit usage (1 credit per 100 words).
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</InlineHelp>
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</FormField>
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```
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---
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### B. Marketing Site Documentation
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**Purpose:** Public-facing help center
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**Location:** `/help` or `/docs` section of marketing site
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---
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#### 1. Help Center Structure
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**Homepage:** `/help`
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**Categories:**
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```
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Help Center
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├── Getting Started
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│ ├── Creating Your Account
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│ ├── Setting Up Your First Site
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│ ├── Understanding Credits
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│ └── Quick Start Guide
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├── Planner Module
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│ ├── Adding Keywords
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│ ├── Keyword Clustering
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│ ├── Generating Ideas
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│ └── Content Planning Strategy
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├── Writer Module
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│ ├── Creating Tasks
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│ ├── Generating Content
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│ ├── Generating Images
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│ ├── Editing Content
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│ └── Publishing to WordPress
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├── Automation
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│ ├── Setting Up Automation
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│ ├── Configuring Stages
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│ ├── Monitoring Progress
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│ └── Troubleshooting Automation
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├── Integrations
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│ ├── WordPress Setup
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│ ├── Google Search Console
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│ ├── API Integration
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│ └── OAuth Connections
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├── Billing & Plans
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│ ├── Understanding Plans
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│ ├── Managing Credits
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│ ├── Upgrading Your Plan
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│ └── Invoices and Payments
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├── Troubleshooting
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│ ├── Common Errors
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│ ├── API Issues
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│ ├── Publishing Problems
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│ └── Credit Deduction Issues
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└── FAQ
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├── General Questions
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├── Pricing Questions
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├── Technical Questions
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└── Account Questions
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```
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**Each article contains:**
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- Title
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- Last updated date
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- Estimated reading time
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- Content with screenshots/gifs
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- Related articles
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- "Was this helpful?" feedback
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- Contact support link
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---
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#### 2. API Documentation
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**Location:** `/docs/api` or `/api-docs`
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**Format:** OpenAPI/Swagger or similar
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**Sections:**
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**Authentication**
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- Getting API keys
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- Authentication methods (Bearer token)
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- Rate limits
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- Error codes
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**Endpoints by Module:**
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**Planner API**
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- `GET /api/v1/planner/keywords/` - List keywords
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- `POST /api/v1/planner/keywords/` - Create keyword
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- `POST /api/v1/planner/keywords/auto_cluster/` - Trigger clustering
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- `GET /api/v1/planner/clusters/` - List clusters
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- `POST /api/v1/planner/ideas/generate/` - Generate ideas
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**Writer API**
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- `GET /api/v1/writer/tasks/` - List tasks
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- `POST /api/v1/writer/tasks/` - Create task
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- `POST /api/v1/writer/tasks/{id}/generate_content/` - Generate content
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- `GET /api/v1/writer/content/` - List content
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- `POST /api/v1/writer/content/{id}/generate_images/` - Generate images
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**Automation API**
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- `GET /api/v1/automation/runs/` - List runs
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- `POST /api/v1/automation/runs/start/` - Start automation
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- `POST /api/v1/automation/runs/{id}/pause/` - Pause automation
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- `POST /api/v1/automation/runs/{id}/resume/` - Resume automation
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**Billing API**
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- `GET /api/v1/billing/credits/` - Get credit balance
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- `GET /api/v1/billing/usage/` - Get usage logs
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- `GET /api/v1/billing/invoices/` - List invoices
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**System API**
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- `GET /api/v1/system/prompts/` - List prompts
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- `GET /api/v1/system/settings/` - Get settings
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- `POST /api/v1/system/settings/` - Update settings
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**For Each Endpoint Document:**
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- HTTP method and path
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- Description
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- Authentication required
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- Request parameters
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- Request body schema
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- Response schema
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- Example request
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- Example response
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- Possible error codes
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**Example Entry:**
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```markdown
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## Generate Content
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`POST /api/v1/writer/tasks/{id}/generate_content/`
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Generate AI content for a specific task.
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### Authentication
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Required. Bearer token.
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### Parameters
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- `id` (path, required): Task ID
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### Request Body
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```json
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{
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"word_count": 1000,
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"content_structure": "article"
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}
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```
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### Response
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```json
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{
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"status": "success",
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"task_id": "celery-task-uuid",
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"message": "Content generation started"
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}
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```
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### Errors
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- `400 Bad Request`: Invalid parameters
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- `403 Forbidden`: Insufficient credits
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- `404 Not Found`: Task not found
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- `429 Too Many Requests`: Rate limit exceeded
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### Credit Cost
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1 credit per 100 words (10 credits for 1000-word article)
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```
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---
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#### 3. Integration Guides
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**Purpose:** Step-by-step setup instructions
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---
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**A. WordPress Integration Guide**
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**Location:** `/docs/integrations/wordpress`
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**Sections:**
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1. **Prerequisites**
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- WordPress 5.0+ required
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- Admin access
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- REST API enabled
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2. **Installation Steps**
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- Install WordPress plugin (if applicable) or use API
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- Generate application password in WordPress
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- Enter credentials in IGNY8
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3. **Configuration**
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- Set default post type
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- Set default category
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- Configure SEO settings
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- Set featured image rules
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4. **Publishing Workflow**
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- How content syncs
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- How images are uploaded
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- How meta tags are set
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- How to schedule posts
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|
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5. **Troubleshooting**
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- Connection errors
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- Publishing failures
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- Image upload issues
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- Permission problems
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6. **Screenshots**
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- Annotated screenshots for each step
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---
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**B. Google Search Console Integration**
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**Location:** `/docs/integrations/google-search-console`
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**Sections:**
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1. **Setup**
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- OAuth authentication
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- Site verification
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- Permission requirements
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|
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2. **Keyword Import**
|
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- Importing search queries
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||||
- Volume and position data
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- Filtering options
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|
||||
3. **Syncing**
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- Auto-sync frequency
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- Manual sync
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- Data refresh
|
||||
|
||||
4. **Troubleshooting**
|
||||
- OAuth errors
|
||||
- Permission issues
|
||||
- Data not syncing
|
||||
|
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---
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|
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**C. API Integration Guide**
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**Location:** `/docs/integrations/api`
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|
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**Sections:**
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1. **Getting Started**
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||||
- Generating API keys
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- Testing with cURL
|
||||
- Rate limits
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||||
|
||||
2. **Authentication**
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||||
- Bearer token usage
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||||
- Security best practices
|
||||
|
||||
3. **Common Workflows**
|
||||
- Automated keyword import
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||||
- Bulk content generation
|
||||
- Publishing pipelines
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|
||||
4. **Webhooks** (if implemented)
|
||||
- Setting up webhooks
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||||
- Event types
|
||||
- Payload structure
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||||
|
||||
5. **Code Examples**
|
||||
- Python example
|
||||
- JavaScript example
|
||||
- PHP example
|
||||
|
||||
---
|
||||
|
||||
#### 4. Workflow Guides
|
||||
|
||||
**Purpose:** End-to-end workflow documentation
|
||||
|
||||
---
|
||||
|
||||
**A. Planner to Writer SEO Flow**
|
||||
|
||||
**Location:** `/docs/workflows/seo-content-flow`
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||||
|
||||
**Content:**
|
||||
|
||||
**Step 1: Keyword Research**
|
||||
- Add keywords manually or import from GSC
|
||||
- Aim for 50-100 keywords per topic area
|
||||
- Include variety of search volumes
|
||||
|
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**Step 2: Keyword Clustering**
|
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- Run AI clustering on keywords
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- Review cluster names and descriptions
|
||||
- Merge or split clusters as needed
|
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|
||||
**Step 3: Idea Generation**
|
||||
- Select clusters
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||||
- Generate content ideas
|
||||
- Review cluster hub vs supporting ideas
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||||
- Check word count estimates
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||||
|
||||
**Step 4: Task Creation**
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- Convert ideas to tasks
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||||
- Set word count and structure
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- Organize by priority
|
||||
|
||||
**Step 5: Content Generation**
|
||||
- Generate content for tasks
|
||||
- Monitor credit usage
|
||||
- Review generated content
|
||||
|
||||
**Step 6: Image Generation**
|
||||
- Generate image prompts
|
||||
- Generate images from prompts
|
||||
- Review and approve images
|
||||
|
||||
**Step 7: Publishing**
|
||||
- Edit content as needed
|
||||
- Publish to WordPress
|
||||
- Monitor performance
|
||||
|
||||
**Screenshots/Videos for each step**
|
||||
|
||||
---
|
||||
|
||||
**B. Automation Workflow**
|
||||
|
||||
**Location:** `/docs/workflows/automation`
|
||||
|
||||
**Content:**
|
||||
|
||||
**Overview**
|
||||
- What automation does
|
||||
- When to use it
|
||||
- Prerequisites
|
||||
|
||||
**Configuration**
|
||||
- Stage batch sizes
|
||||
- Delays between stages
|
||||
- Credit budgets
|
||||
|
||||
**Execution**
|
||||
- Starting a run
|
||||
- Monitoring progress
|
||||
- Pausing and resuming
|
||||
|
||||
**Results**
|
||||
- Reviewing output
|
||||
- Handling failures
|
||||
- Re-running stages
|
||||
|
||||
---
|
||||
|
||||
#### 5. Credit System Documentation
|
||||
|
||||
**Location:** `/docs/billing/credits`
|
||||
|
||||
**Sections:**
|
||||
|
||||
**How Credits Work**
|
||||
- What credits are
|
||||
- How they're used
|
||||
- How to purchase
|
||||
|
||||
**Credit Costs**
|
||||
|
||||
| Operation | Credits | Example |
|
||||
|-----------|---------|---------|
|
||||
| Keyword Clustering | 10 | Cluster 50 keywords = 10 credits |
|
||||
| Idea Generation | 15 per cluster | 3 clusters = 45 credits |
|
||||
| Content Generation | 1 per 100 words | 1000-word article = 10 credits |
|
||||
| Image Prompt Extraction | 3 | 1 article = 3 credits |
|
||||
| Image Generation | 6 per image | 5 images = 30 credits |
|
||||
|
||||
**Credit Management**
|
||||
- Viewing balance
|
||||
- Monitoring usage
|
||||
- Auto top-up
|
||||
- Purchasing credits
|
||||
|
||||
**Rollover Policy**
|
||||
- Monthly credits
|
||||
- Expiration rules
|
||||
- Unused credit handling
|
||||
|
||||
---
|
||||
|
||||
#### 6. Data Privacy & Security
|
||||
|
||||
**Location:** `/docs/security`
|
||||
|
||||
**Sections:**
|
||||
|
||||
**Data Storage**
|
||||
- Where data is stored
|
||||
- Data encryption
|
||||
- Backup frequency
|
||||
|
||||
**Access Control**
|
||||
- User roles and permissions
|
||||
- Account isolation
|
||||
- API security
|
||||
|
||||
**Compliance**
|
||||
- GDPR compliance
|
||||
- Data deletion
|
||||
- Export your data
|
||||
|
||||
**Best Practices**
|
||||
- Password requirements
|
||||
- Two-factor authentication (if available)
|
||||
- API key management
|
||||
|
||||
---
|
||||
|
||||
### C. FAQ System
|
||||
|
||||
**Purpose:** Quick answers to common questions
|
||||
|
||||
**Location:** `/help/faq` and in-app FAQ modal
|
||||
|
||||
---
|
||||
|
||||
#### FAQ Categories
|
||||
|
||||
**1. General Questions**
|
||||
|
||||
Q: What is IGNY8?
|
||||
A: IGNY8 is an AI-powered content creation platform...
|
||||
|
||||
Q: How does the AI work?
|
||||
A: We use advanced NLP and semantic AI...
|
||||
|
||||
Q: Is my content unique?
|
||||
A: Yes, all content is generated fresh for you...
|
||||
|
||||
Q: Can I edit AI-generated content?
|
||||
A: Yes, you have full control to edit...
|
||||
|
||||
---
|
||||
|
||||
**2. Pricing Questions**
|
||||
|
||||
Q: What happens when I run out of credits?
|
||||
A: You can purchase more credits or upgrade your plan...
|
||||
|
||||
Q: Can I change plans mid-month?
|
||||
A: Yes, you can upgrade anytime. Prorated refunds for downgrades...
|
||||
|
||||
Q: Do unused credits roll over?
|
||||
A: Monthly credits expire at the end of your billing cycle...
|
||||
|
||||
Q: What's included in Enterprise?
|
||||
A: Custom credit allocations, priority support, dedicated account manager...
|
||||
|
||||
Q: Is there a free trial?
|
||||
A: Yes, 14-day free trial on paid plans, no credit card required...
|
||||
|
||||
Q: Can I cancel anytime?
|
||||
A: Yes, cancel anytime from your account settings...
|
||||
|
||||
---
|
||||
|
||||
**3. Content Generation Questions**
|
||||
|
||||
Q: How long does content generation take?
|
||||
A: Typically 10-30 seconds per 1000-word article...
|
||||
|
||||
Q: Can I control the writing style?
|
||||
A: Yes, choose tone, structure, and use author profiles...
|
||||
|
||||
Q: What languages are supported?
|
||||
A: Currently English, with more languages planned...
|
||||
|
||||
Q: Can I generate product descriptions?
|
||||
A: Yes, select "product_page" content structure...
|
||||
|
||||
Q: How accurate is SEO optimization?
|
||||
A: Content includes primary keywords, proper structure, and meta tags...
|
||||
|
||||
---
|
||||
|
||||
**4. Integration Questions**
|
||||
|
||||
Q: Which WordPress versions are supported?
|
||||
A: WordPress 5.0 and above...
|
||||
|
||||
Q: Do I need a plugin?
|
||||
A: No, uses WordPress REST API. Plugin optional for advanced features...
|
||||
|
||||
Q: Can I publish to multiple sites?
|
||||
A: Yes, create multiple site connections...
|
||||
|
||||
Q: Does it work with WooCommerce?
|
||||
A: Yes, can generate product descriptions and category content...
|
||||
|
||||
Q: Can I import from Google Docs?
|
||||
A: Not directly, but you can copy/paste or import CSV...
|
||||
|
||||
---
|
||||
|
||||
**5. Technical Questions**
|
||||
|
||||
Q: Is there an API?
|
||||
A: Yes, full REST API available on Growth plan and above...
|
||||
|
||||
Q: What are the rate limits?
|
||||
A: API: 100 requests/minute. Content generation: No limit but subject to credits...
|
||||
|
||||
Q: Can I use webhooks?
|
||||
A: Yes, webhook support for automation events (Enterprise)...
|
||||
|
||||
Q: How do I get API keys?
|
||||
A: Generate from Settings > Integrations > API Access...
|
||||
|
||||
Q: Is there a mobile app?
|
||||
A: Not yet, but the web app is mobile-responsive...
|
||||
|
||||
---
|
||||
|
||||
**6. Account & Billing Questions**
|
||||
|
||||
Q: How do I upgrade my plan?
|
||||
A: Go to Settings > Billing > Upgrade Plan...
|
||||
|
||||
Q: What payment methods do you accept?
|
||||
A: Credit/debit cards via Stripe, PayPal, bank transfer (Enterprise)...
|
||||
|
||||
Q: Can I get an invoice?
|
||||
A: Yes, invoices are automatically generated and emailed...
|
||||
|
||||
Q: How do I add team members?
|
||||
A: Settings > Team > Invite User (available on Starter and above)...
|
||||
|
||||
Q: Can I delete my account?
|
||||
A: Yes, Settings > Account > Delete Account. Data deleted after 14 days...
|
||||
|
||||
---
|
||||
|
||||
## Implementation Plan
|
||||
|
||||
### Phase 1: In-App Help (Week 1-2)
|
||||
1. ✅ Create contextual help component
|
||||
2. ✅ Write help content for each page
|
||||
3. ✅ Add help icons to all pages
|
||||
4. ✅ Create onboarding tour component
|
||||
5. ✅ Implement tour steps
|
||||
|
||||
### Phase 2: Help Center (Week 2)
|
||||
1. ✅ Set up help center structure
|
||||
2. ✅ Write Getting Started guides
|
||||
3. ✅ Write module-specific guides
|
||||
4. ✅ Create workflow documentation
|
||||
5. ✅ Add screenshots and videos
|
||||
|
||||
### Phase 3: API Documentation (Week 2-3)
|
||||
1. ✅ Document all API endpoints
|
||||
2. ✅ Create code examples
|
||||
3. ✅ Set up API documentation tool (Swagger/Redoc)
|
||||
4. ✅ Test all endpoints
|
||||
5. ✅ Publish API docs
|
||||
|
||||
### Phase 4: Integration Guides (Week 3)
|
||||
1. ✅ Write WordPress integration guide
|
||||
2. ✅ Write GSC integration guide
|
||||
3. ✅ Write API integration guide
|
||||
4. ✅ Create screenshots
|
||||
5. ✅ Test guides with fresh account
|
||||
|
||||
### Phase 5: FAQ (Week 3)
|
||||
1. ✅ Compile common questions
|
||||
2. ✅ Write answers
|
||||
3. ✅ Categorize questions
|
||||
4. ✅ Create searchable FAQ interface
|
||||
5. ✅ Add FAQ to help center and in-app
|
||||
|
||||
---
|
||||
|
||||
## Success Metrics
|
||||
|
||||
- ✅ Help content available for all major pages
|
||||
- ✅ Onboarding tour completed by 70%+ of new users
|
||||
- ✅ Help center covers 100% of core features
|
||||
- ✅ API documentation complete for all endpoints
|
||||
- ✅ Integration guides tested and validated
|
||||
- ✅ FAQ answers top 50 common questions
|
||||
- ✅ User support requests decrease by 40%
|
||||
- ✅ Documentation feedback positive (thumbs up > 80%)
|
||||
|
||||
---
|
||||
|
||||
## Related Files Reference
|
||||
|
||||
### Frontend (NEW)
|
||||
- `frontend/src/components/help/HelpModal.tsx`
|
||||
- `frontend/src/components/onboarding/OnboardingTour.tsx`
|
||||
- `frontend/src/pages/Help/` - Help center pages
|
||||
- `frontend/src/pages/Docs/` - API documentation
|
||||
|
||||
### Content (NEW)
|
||||
- `docs/help/` - Help center articles (Markdown)
|
||||
- `docs/api/` - API documentation (OpenAPI spec)
|
||||
- `docs/guides/` - Integration and workflow guides
|
||||
|
||||
### Backend
|
||||
- API endpoint for serving documentation
|
||||
- Search functionality for help center
|
||||
|
||||
---
|
||||
|
||||
## Notes
|
||||
|
||||
- Keep documentation up to date with product changes
|
||||
- Use analytics to track which docs are most viewed
|
||||
- Collect user feedback on helpfulness
|
||||
- Consider video tutorials for complex workflows
|
||||
- Plan for multilingual documentation (future)
|
||||
- Consider community forum or knowledge base (future)
|
||||
- Regular doc reviews (monthly or after major updates)
|
||||
- Use simple language, avoid jargon
|
||||
- Include lots of examples and screenshots
|
||||
- Test documentation with actual users before launch
|
||||
Reference in New Issue
Block a user